TERMS & CONDITIONS
TERMS OF USE
Welcome to The Uncomfortables (“we,” “us,” or “our”). By using www.the-uncomfortables.com (the “Site”), you agree to these Terms of Use. If you do not agree, please do not use the Site.
These Terms of Use govern the relationship between you and The Uncomfortables regarding your interaction with our digital platform. By navigating our site as a guest or an account holder, you acknowledge that you have read and agreed to these stipulations in full. If you are acting as an authorized signatory for an organization, you affirm that you possess the legal capacity to bind that entity to these conditions. Should you disagree with any part of these guidelines, please discontinue use of the site immediately. This applies to all transactions involving physical art pieces or digital assets. Regarding the status of artwork, a piece marked as "available" signifies it is currently open for acquisition from The Uncomfortables. However, due to the unique nature of our collection, multiple parties may be in active discussions regarding a single work. A piece remains listed as available until a formal transfer of ownership is finalized. While we encourage all inquiries, the aesthetic status of a work does not hold as a guarantee of its immediate availability for sale at the time of your contact.
SITE ENTRY CONDITIONS
You are solely responsible for obtaining the necessary hardware and internet connectivity to browse our collection. All visual assets and digital content on this platform are intended for your private, non-professional viewing only. By entering this site, you agree that you will not engage in any of the following restricted activities: We do not provide a guarantee that our digital services will be available at all times without fault or maintenance downtime. We reserves the right to modify, pause, or remove our online presence entirely at our own discretion, without prior notice. This includes restricting specific areas of the site to account holders only. If we determine that you have violated these usage policies or any other agreement with us, we reserve the right to revoke your access immediately and deactivate any associated profiles without liability.
Strict Prohibitions: Engaging in automated scraping, data harvesting, or extraction of our metadata and artistic content; Distributing, re-hosting, or showcasing our curated content on external platforms or digital repositories without our express written consent; and duplicating our original artwork for any profit-seeking venture, commercial enterprise, or third-party licensing purposes. By continuing to navigate our site, you acknowledge that the integrity of our creative digital environment depends on your adherence to these professional boundaries.
VALUATION AND STOCK INFO
Every artwork listed is priced in HONG KONG DOLLARS. These costs do not include postage or applicable taxes, which are calculated during checkout. We strive for precision regarding our stock levels as displayed on each unique product page. Because our pieces are often limited, we cannot confirm availability beyond the current digital status. Please understand that all shipping and arrival projections are rough approximations and not contractual guarantees. Should a selected item become out of stock during the finalization of your purchase, we will promptly notify you via your provided email address.
DATA PROTECTION
When you purchase from The Uncomfortables, we collect necessary personal details such as your name, email, and shipping address. We also automatically receive your computer’s IP address to help us improve your browsing experience. By providing this information to complete a transaction, verify your credit card, or arrange delivery, you consent to us using it for that specific purpose only. We may disclose your data if required by law or if you violate our Terms of Service.
We utilize Wix.com as our e-commerce platform and third-party payment processors to securely handle transaction data. Your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, ensuring the safe handling of credit card information. We only retain transaction data long enough to complete your purchase.
Third-party providers used by us generally only collect and use your data as needed to perform their services. However, payment processors have their own privacy policies. If these providers are located in a different jurisdiction, your information may be subject to the laws of that territory. Once you leave our site or are redirected to a third-party application, you are no longer governed by our Privacy Policy.
INTELLECTUAL PROPERTY RIGHTS
All artworks, images, designs, and content displayed on this website are the sole intellectual property of The Uncomfortables. The purchase of any original artwork or print grants the buyer a lifetime right to display the piece for personal use only. No transfer of copyright or reproduction rights occurs upon purchase. You may not copy, scan, modify, distribute, or resell the artwork for commercial purposes without explicit, written permission from the artist.
We may update this policy at any time, with changes taking effect immediately upon posting. We encourage you to review it often. In the event of a merger or acquisition, your information may be transferred to the new owners to ensure continued service.